Resource Exchange and Findings
Many services have a difficult time engaging patients and receiving tangible feedback – outside of (after-the-fact) satisfaction surveys - to help them plan and evaluate what they do.
The Lived Experience Resource Exchange is an opportunity for those who plan and provide services for older adults in SE Ontario to receive the findings of our Lived Experience Network face to face, phone and online conversations. On a bi-monthly basis, Sharon Osvald, our SE Ontario Lived Experience Facilitator, will share the summaries and themes that surfaced in these conversations, in a manner that honours the confidentiality of all.
AN Invitation to SE Ontario health care planners and providers:
Being part of The Lived Experience Resource Exchange simply means that you are willing to receive and read bi-monthly emails from Sharon Osvald, directing you to our "Resource Exchange" Findings Page - which includes a summary of the themes from conversations that took place with participants of the SE Ontario Lived Experience Network. Information will be as general as possible and no names will be shared of either lived experience persons, organizations or staff members.
Our request: If you read something that you feel pertains to your organization or service that you will share that information as you feel is appropriate. We also invite you to share specific questions you may have for our network to discuss at our live chat events.
It is our hope that this information will be useful to you as you plan, provide and evaluate services.The goal of the Lived Experience is: Exchanging Knowledge, Partnering (with you) for Change! The Live Experience Network is not a complaints department, rather a resource with real people who want to share their experiences - both good and bad - so we know what is needed.
Thank you for your partnership,
Sharon Osvald, Lived Experience Facilitator
Behavioural Support Services, Providence Care Seniors Mental Health in partnership with the Alzheimer Societies of S.E. Ontario